Follow

Help! My order hasn't arrived!

Please be patient as our International orders average 2 to 6 weeks from our shipment date. Unfortunately, they can take even longer depending on your country. If you have not received your order by the 6-week mark, please feel free to contact us and we will do everything that we can to help you with your order.

Sometimes orders are marked as undeliverable due insufficient address. If that happens, they are then returned to us. We do process all of our returns within 48-hours of receiving them and we will contact you for more information if we receive a returned package. 

If you think that your package was returned to us and we haven't contacted you, please submit a ticket and we will get back to you as soon as possible.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk